Yes, we do! If you'd like to exchange an item instead of returning it, we're happy to help you with that process. Just make sure your item meets the eligibility conditions (unused, original packaging, tags attached) before starting your request.

Yes, we do! If you&apos;d like to exchange an item instead of returning it, we&apos;re happy to help you with that process.Just make sure your item meets the eligibility conditions (unused, original packaging, tags attached) before starting your request.

Do You Offer Exchanges?

No, exchange shipping fees are on us! We provide free shipping for exchanges.

No, exchange shipping fees are on us! We provide free shipping for exchanges.

Is There a Cost for Exchanges?

To begin your exchange, simply click the link on our Shipping & Returns page and follow the prompts. You'll be guided step-by-step through the process. If you run into any issues, feel free to reach out to our team.

To begin your exchange, simply click the link on our <a href="https://kwaycanada.com/a/return" target="_blank" rel="noopener noreferrer">Shipping &amp; Returns</a> page and follow the prompts.You&apos;ll be guided step-by-step through the process. If you run into any issues, feel free to reach out to our team.

How do I start an exchange?

Submit a request using our contact form.
Rest assured, we typically respond within 24 hours.
info@kwayca.com

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kway-canada

How exchanges work, what’s eligible, and how to start one.

Exchanges